Why choose Thailand liveaboards ?
Book your Thailand diving vacation with us because…
- We are a fully legal registered company with our head office here in Phuket.
- You can contact us by email, phone, whatsapp and Line.
- We are open and available all year round.
- Our service is free. We do not charge booking fees or credit card fees.
- We do not ask for your credit card details to hold a booking.
- We have years of local knowledge and experience, been here since 1999.
- Our staff are multilingual.
- We are independent of any operators, we work for you.
- We are passionate about diving and Thailand.
Why you should book with us?
We humbly think that we can offer you the best service. Here’s why…
We are independent of any boat. This cannot be said of all agents and certainly not of the boat owners. We work for YOU the customer, not the operator. That means that we recommend the best boat for you based on the information you give us. We will not push you towards a particular boat if it’s not suitable.
We do not sell all boats, we only promote the boats that we have experience with and that we trust.
We are here for you. In the unfortunate event that you have a problem while you’re here, we are available to support you, not half way around the world. You can call us at any time, you can visit us at our office. This is important. Beware of booking with a guy on facebook whose office is his rented house.
We are fully insured and bonded with the Tourism Authority of Thailand. We have the correct licenses for operating an online business in Thailand. Papers are available on request.
Insider knowledge, local know how. We know the ins and outs of the dive industry here. We know what’s going on behind the scenes. We’ve got a direct line to all the boat owners. We also know how to get things done here, we didn’t arrive yesterday. Between us our team has over half a century of experience diving and living in Thailand. We can advise on hotels and restaurants in the area, where to stay and what to eat are crucial to a good holiday.
More choice. Some divers contact us already knowing which boat they want to book, but most are looking for options. We will give you a list of available boats with a full breakdown of prices, inclusions and exclusions. We do not charge for this, or for our recommendations. When you are ready to book we can hold the spaces for you while you make your other travel arrangements. We do not charge to hold a reservation.
Best price promise. We do not charge a fee for payments by credit card or paypal. We are constantly adding new special offers (we advertise these on the blog, on our facebook page and on twitter).
If you find a cheaper deal that is genuinely on offer and available through another agent we will match or beat it.
Loyal customer discounts. We like to reward our returning customers with discounts on second bookings.
If you come back again and book another liveaboard we’ll give you 5% discount. Come back another time and we’ll give 10%.
Multiple booking discounts. Book more than one trip and we’ll discount the package price. Book some day trip dives or other tours after your liveaboard and we can offer discounts.
Why our service is better than the rest
365 Fast and efficient service
Ok we don’t answer emails 24 hours per day, we have to sleep. But we’re always available, you can call our mobiles in an emergency.
We’re open twelve months of the year, you can always contact us. The Similan and Surin Islands liveaboard season is mid October to mid May and some business shut down in the off season, but we’re here all year round to deal with new and existing bookings.
When you send us an enquiry we’ll answer within 24 hours, usually a lot faster. We’ll try to answer all your questions fully. You will be dealing with an experienced dive travel consultant who has the necessary experience to make recommendations for you.
We work hard to keep the ever changing info on our websites up to date so that you have the latest advice. We also post regularly on social media.
Easy online payments
We have several options for payment including Visa, Mastercard and American Express via our secure online payment gateway. You can also pay with Paypal and by bank transfer. We do not charge a fee for credit card payments. We do not ask for your credit card details to hold a cabin.
Other services
We can also book pretty much any other tour or activity in Phuket, Khao Lak and surrounding areas. Like sightseeing to Phi Phi, ferry to Koh Lanta, Phuket Fantasea show, Phang Nga bay tours and so on.
We can arrange car and minibuses services if required. Whatever you need if you ask us we can probably arrange it, or point you in the right direction.
